Billing
Get all the details on how you're billed through retargeting with Shoelace.
7 articles in this collection
Written by Sanja Smrzlic and Helena Roche
Written by Sanja Smrzlic and Helena Roche
Updating Your Shoelace Payment Method
What to do when we are unable to charge your card and have paused your ads
Written by Helena Roche
Updated over a week ago
Updated over a week ago
My catalog feed won’t accept the currency.
Written by Sanja Smrzlic
Updated over a week ago
Updated over a week ago
When will I be billed?
Written by Sanja Smrzlic
Updated over a week ago
Updated over a week ago
Why did you charge me $5 for ad spend?
Written by Sanja Smrzlic
Updated over a week ago
Updated over a week ago
Why do I have to pay more for higher tiers?
Written by Sanja Smrzlic
Updated over a week ago
Updated over a week ago
What is the difference between plans/tiers?
Written by Sanja Smrzlic
Updated over a week ago
Updated over a week ago
Why are my ads suspended?
What to do when you see a "Suspended" status on your Journey
Written by Helena Roche
Updated over a week ago
Updated over a week ago