If you are currently using our new interface you can see how to install our Smile integration via Shopify here.

Getting Started

Installing the Smile integration is super simple! Here's how to get started:

  1. Find Smile in the Settings Tab in your Shoelace Dashboard in Shopify (Apps > Retargeting on Autopilot by Shoelace > Settings):

2. Connect and authorize your Smile account with Shoelace:

3. IMPORTANT: Update the Smile Settings and complete the Rewards Program form:

You should refer to your dashboard in Smile to set up your earning rules and make sure that they are consistent. 

Keep in mind you can only have a maximum of four of the earning rules. 

Next Steps
Once you've completed the installation you're all set to receive Nudge Campaigns aimed to get past purchasers to sign up or redeem points from your rewards program! 

You will receive new 7 day Smile Nudge Campaigns every month or every time your earning settings are updated, so be sure to head into the Nudges tab in the Shoelace app and set your Nudges live. Here are the campaigns we create for you:

1. Register for Rewards Purchasers Ad - this campaign will retarget all Shopify purchasers and excludes all rewards members - the goal here is new sign ups!

2. Register for Rewards Visitors Ad - this campaign will retarget everyone that has viewed products in the past 30 days, but has not purchased in the past 30 days or signed up for the rewards program - the goal here is also new sign ups.

3. Redeem Rewards Ad - this campaign will retarget all rewards members above a threshold encouraging them to come back to your website and redeem points.

4. Earn Rewards Points Ad - this campaign will retarget all rewards members below a threshold encouraging them to earn more points.

We automatically create all of the audiences in your ad account and update them regularly. We'll send you the four proposals and you'll have the opportunity to review and approve them. In an effort to keep your audiences fresh, if you do not start your Smile Nudge Campaigns they will expire after two weeks and be removed from your account.

Having trouble installing or connecting? No worries! You can always contact our awesome support team to help you through 😃

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